Web Development

Website Maintenance

Your website may already be attractive, engaging and optimized for search engines; but you don't want to have to worry about making changes yourself. Let WebpageFX take care of that for you! WebpageFX provides web maintenance services which:

  • Ensure your website evolves with changing demands with annual strategic planning with the WebpageFX web maintenance/management team
  • Provide access to an online helpdesk you can easily send your updates through, allowing a member of our team to take care of any changes for you promptly
  • Offer website updates to meet your site content needs, including (but certainly not limited to) overall site improvements, product/service updates, ecommerce specials, and interactivity maintenance

Information About Website Maintenance

General Maintenance Hourly Rates CMS Patches & Upgrades Speak with a Consultant

A website maintenance plan is key to the ongoing success of your website. As Internet trends and technologies are constantly evolving, and your business is growing, WebpageFX website maintenance plans ensure your site evolves with changing demands of visitors.

WebpageFX offers several website maintenance packages that can address these needs. Whether you have a bug that needs fixed or require an ongoing website maintenance plan to add and update content, we can help you keep your site up-to-date and running smoothly.

Monthly Website Maintenance Packages

Features
Up & Coming
Progressive
Enterprise
Unique web update tickets
What's This?

Website updates are emailed together to our support system, in a single "ticket" to our online support system. Each email containing updates is considered a "ticket".

One Two Four
Tech Support & Consulting Requests One Two Four
ASP, .Net & PHP Scripting
What's This?

ASP, .Net & PHP Scripting includes contact forms and other programming functions that do not require a database. Database programming is not covered under a website maintenance plan.

$115/hour One hour included per month Three hours included per month
Ecommerce     Included
CMS Support   Included Included
Annual Strategic Planning w/ WebFX Management Team   Included Included
Annual Website Review (Delivered via email)   Included Included
Online customer support system
What's This?

When you email your website update batch to our online customer support system, your website updates are automatically posted to the to-do list of one of our dedicated website designers. You'll be able to log in at any time to view the status of your updates, set a priority level, edit your request and more.

Included Included Included
Turnaround Time Three Business Days Three Business Days Two Business Days
WordPress CMS quarterly upgrades/security patches
What's This?

Security is of the utmost importance in these times. If your site has a shopping cart, content management system, or other software package installed, it needs to be upgraded frequently to protect you against site vulnerabilities.

What is a security patch?

A security patch is a piece of software designed to fix problems or update a website. This includes fixing security vulnerabilities and improving performance.

Why security patches are so important:

  • In the past two years, Web malware has grown 140%
  • Hacked sited can lead to identify theft, DDoS attacks, spam distribution, etc.
  • Without it you risk revenue and customer loss
  • Patches prevent malware infections including: backdoors, drive-by downloads, pharma hacks, and malicious redirects Wordpress popularity. If a hacker can find a way into one Wordpress website, they can potentially access millions of other websites as well.
  Included Included
Magneto CMS quarterly upgrades/security patches
What's This?

Security is of the utmost importance in these times. If your site has a shopping cart, content management system, or other software package installed, it needs to be upgraded frequently to protect you against site vulnerabilities.

What is a security patch?

A security patch is a piece of software designed to fix problems or update a website. This includes fixing security vulnerabilities and improving performance.

Why security patches are so important:

  • In the past two years, Web malware has grown 140%
  • Hacked sited can lead to identify theft, DDoS attacks, spam distribution, etc.
  • Without it you risk revenue and customer loss
  • Patches prevent malware infections including: backdoors, drive-by downloads, pharma hacks, and malicious redirects Magneto popularity. If a hacker can find a way into one Magneto website, they can potentially access millions of other websites as well.
  Included Included
Monthly Google Analytics traffic reports Included Included Included
Email/Webmail/Mobile Support   One Hour Two Hours
Monthly Investment $149 $225 $349

Hourly Website Maintenance Rates

Features
Design & Support
Internet Marketing
Development
Rates $85 $110 $115
Billing Billed in 30-min. increments Billed in 30-min. increments Billed in 30-min. increments
Minimum Service Request 1 hour (Minimum order of $85) 1 hour (Minimum order of $110) 1.5 hours (Minimum order of $170)

CMS Maintenance Plans

Features
Wordpress
Magento
Rates $1,200/year $1,800/year
CMS version upgrades 1 year 1 year
Security patches Applied Quarterly Applied Quarterly
Security scan Daily Daily
Support Urgent support/restore if website is hacked Urgent support/restore if website is hacked
Backup Monthly full-site backup and storage at a 3rd party location (for easy restore) Monthly full-site backup and storage at a 3rd party location (for easy restore)
See Our
Results
Build Your Own
INTERNET MARKETING
Strategy
What is Your
WEBSITE'S SEARCH
Ranking?

How Are Website Maintenance Costs Determined?

WebpageFX offers several website maintenance packages. The website maintenance pricing differences are based on the amount of ongoing support your site requires.

Some of the differences between the website maintenance plans includes the number of website update batches, the number of support and consultation calls, turnaround time, and design support.

Why WebpageFX is Your Best Choice for a Website Maintenance Provider

WebpageFX, unlike other web design, development and Internet marketing companies, has a dedicated team of full-time designers and programmers devoted to website maintenance. Using current coding techniques, our website maintenance team ensures your site is fresh, strengthens your brand, and performs well.

Another reason why clients love our website maintenance plans is they include our online customer support system. Just send an email to our online customer support system, and your website maintenance request will be automatically added to one of our designer’s to-do list.

With our online customer support system, you can log on at any time to view the status of your website maintenance request, set a priority level, edit your request and more. Website maintenance has never been easier!

WebpageFX understands that sites have different needs. That’s why we’ve created four different website maintenance plans, unlike other companies that only offer one or two. If you find that our four website maintenance plans don’t meet your site’s needs, please contact us to discuss a custom website maintenance plan for you.

Are you an ongoing SEO customer with WebpageFX? If so, you receive a 20% discount off the above monthly prices!

All plans are subject to service provider approval. Customers, who exceed their allotted max tickets per plan more than three times a year, will be automatically updated to the next plan tier.

Some of Our Web Development Successes:

Details Details Details
Take the First step
& Speak with a consultant
Or Call Us at 888-601-5359

What are Some Typical Website Updates?

As your business grows, our website maintenance service ensures your site continues to meet your company’s needs. Examples of typical website updates include the following.

Overall Site Improvements

Your website’s most reliable performance appraisal is the one you receive from customers visiting your site. Questions, comments, complaints, and suggestions generated from site visitors provide indispensable feedback to improve your site. With website maintenance, you can use these suggestions to enhance your site and your online performance.

Product/Service Updates

New products and services will need to be added, prices will change, and old products and services will need to be removed. By keeping your products and services up-to-date with website maintenance, you leverage your online business above the competition.

Ecommerce specials

By offering special promotions, discount programs, and more, you keep your online business competitive. Short-term and long-term sales initiatives will require updates to your site. Routine website maintenance enables you to strengthen your sales with unique offers for your ecommerce store.

Interactivity maintenance

With ever-evolving technologies, a website begins to look and act old if the interactive components are not consistently updated. If your site’s development pieces are not working at top levels on all browsers, you’ll lose customers and weaken your online reputation. Website maintenance fine-tunes your site to ensure your website interactivity is working properly. The successful interactivity of your website will help to market your products and services while capturing new clients.

What’s Included in a Website Maintenance Plan?

Our packages include all the standard updates necessary to maintain a website. Examples of services included in our plans include*:

  • Text: Additions or deletions
  • Photos: Additions, deletions and basic retouching
  • Webpages: Additions or deletions using existing webpage design
  • Navigation: Basic navigational changes (add, move or delete an item in the navigation)
  • File Downloads: Additions or deletions of PDFs and other documents
  • Videos: Insertion or deletion of pre-edited video
  • Links: Additions or deletions
  • Color and Background Images: Changes/replacements
  • jQuery: Text-only changes and basic photo replacement in Flash animation
  • Forms: Dynamic form layout and integration (limited to forms not requiring database integration, such as a Contact Us form)
  • All Standard Support: Help with e-mail set-up, etc.

*Please note: this list is an example of the services included in the website maintenance plans. This is not a complete list.

Billable Design

Website changes that require more extensive design work are not covered under website maintenance plans. We’ll provide a quote for these changes when needed.

Examples of website changes that are billable and not covered under the website maintenance plans include*:

  • New Webpage Designs: Creation of webpages not based on the existing webpage design of the site
  • Navigation restructuring or redesign: Extensive changes to the site’s navigation
  • Extensive/complex photo re-touching or manipulation
  • Video editing, compression or manipulation
  • Sound editing, compression and insertion
  • Flash animation revisions or additions other than text and image replacement

*Please note: this list is an example of the services not included in the website maintenance plans. This is not a complete list.

New Projects

Should your website update include a new component to your site, one of our sales representatives or your project manager will contact you to discuss.

Examples of new projects that are not covered under the website maintenance plans include*:

  • New site functionality: Shopping carts, news tickers, admin functions, etc.
  • Site redesigns: More than 50% of site requested to be reworked or changed
  • Interactive or animated features: Flash showcases, virtual tours, etc.
  • Search Engine Optimization and PPC
  • Corporate Identity and logo creation or revisions
  • New content writing
  • Photography or video creation
  • Print or other marketing materials

*Please note: this list is an example of new projects, which are not included in the website maintenance plans. This is not a complete list.

Call 888.449.3239 or contact us online today to learn how a website maintenance plan from WebpageFX can keep your website fresh, up-to-date, and ahead of the competition.

Contact us for a free quote